Virtual PBX 2.0: provide your office with a reliable connection quickly
Connects in one day. Ringostat’s caring technical support helps you adjust Virtual PBX quickly.
No need to buy any expensive equipment. All you need is a computer, a headset with a microphone and an internet connection.
You get a reliable connection with Ringostat PBX. Should the operator have any problems, calls will go through the backup lines.
Three key features of Virtual PBX 2.0:
Flexibility. Inbound and outbound communication can be configured with flexibility to meet the needs of your business. Set up rules by which numbers/operators managers will make outbound calls. Configure call forwarding plans in the PBX for business hours and weekends.
Ease of use. Use the convenient Ringostat Smart Phone extension to make and receive calls directly in your browser. Native design makes calling enjoyable and saves time.
Valuable insights for sales managers. Anticipate customer needs with Ringostat Insider. When you get a call, the extension will show who is calling, what led the customer to your site and what they are interested in.
Ringostat Smart Phone: smart telephony right in Google Chrome
Answer calls, even when your browser window is minimized. Push notifications will inform you of inbound calls.
Make calls with a single click. Simply click any phone number listed on a website, and Ringostat Smart Phone will automatically make the call.
Get quick access to the last 20 calls you’ve made.
Blind call transfer. Transfer calls to different employees — to landlines, cell phones, internal extensions, etc.
Attended call transfer. Contact a colleague before transferring a call to them. The client will hear pleasant hold music while they wait. Connect clients with manager only when your colleague is ready to respond.
Access to CRM with one click
If you set up integration with CRM, communication with the client and processing of applications will be even more convenient.
Learn customers’ names. Ringostat Smart Phone automatically shows customers’ names directly from your CRM.
If an existing customer calls you, go to a transaction or contact with one click.
Work in one window. You won’t need to switch between different systems — Ringostat Smart Phone is located conveniently on your screen in a way that doesn’t interfere with your work in your CRM system.
Send messages directly from the extension
Do you need to send an invoice number, office address or payment details? Do it right in Ringostat Smart Phone.
Send messages* during calls. No need to enter the client’s number — the extension makes it easy to send messages to your interlocutors.
Send messages after calls. It’s as easy as using a smartphone.
* You’ll need to set up Infobip integration to send messages.
Ringostat Insider: Get valuable insights and increase your chances of selling
Ringostat Insider is an analytical assistant that helps to “read the mind” of a client. You will see the data on the caller right at the time of inbound call:
Top 5 pages of your site that the client visited, and how much time was spent on each. You can understand interests of the user.
The page on which the user is now. So you will know in advance what the buyer will ask.
Advertising that has led to the call — source, channel, campaign, etc.
History and number of previous calls and client sessions.
The client device and his location accurate to the city.
Stay up to date with how employees are working
Monitor call processing by setting up call transfer to your number for unanswered calls. Use emailed reports and notifications to learn about missed calls.
Create intuitive reports, using up to 32 parameters, or use default reports.
Learn about how your managers work: how long their conversations with clients last, how long their clients wait on the line, the percentage of calls they miss, etc.
Increase productivity by using audio recordings of calls to instruct and train employees.
Flexible settings for inbound calls
Distribute inbound calls to managers. Don’t make your customers wait — transfer calls to employees who are free.
Connect phone numbers from any city: clients are more likely to call if they see a local number. You can also connect your own numbers in SIP-format to virtual PBX.
Set up a multi-level voice menu. The buyer will be able to connect easily to the department they need.
Record messages for clients to hear when they call, instead of the standard beeps. Or use the system’s professionally pre-recorded messages.
Flexible settings for outbound calls
Choose the number customers see when your manager calls them.
Specify the number that is shown to clients when managers call a specific country or country + operator.
Use security features: prohibit outbound calls from a particular SIP account, limit the number of lines open simultaneously.
Ringostat online presentation
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